FAQ
Find answers to the most common questions about Scubbl, how it works, user accounts, subscriptions, and support.
FAQ
Find answers to the most common questions about Scubbl.
What is Scubbl?
Scubbl is an app dedicated to scuba diving.
It lets divers explore dive sites, discover marine species, keep an activity log, share experiences, and connect with a community of enthusiasts.
Scubbl aims to make diving more accessible, more social, and better documented.
Who is Scubbl for?
Scubbl is for recreational divers, experienced divers, ocean enthusiasts, as well as clubs, dive centers, instructors, and industry professionals.
Some features are designed for individual users, while others are intended for professionals through Scubbl Pro.
What can you do with Scubbl?
With Scubbl, you can in particular:
- discover dive sites;
- view useful information before a dive;
- explore marine species;
- record your activities in a dive log;
- publish photos, observations, or comments;
- follow community activity;
- contribute to improving available data.
Features may evolve progressively depending on app versions.
Is the app free?
Yes. Scubbl offers free access to some core features.
Advanced features may be offered through paid subscriptions, including Scubbl Premium or Scubbl Pro.
Prices, durations, benefits, and applicable conditions are displayed before any subscription.
What is Scubbl Premium?
Scubbl Premium is an offer for individual users who want an enhanced experience in the app.
Depending on available features, the subscription may include advanced options, additional content, an improved experience, or extended capabilities.
The exact benefits are shown in the app before subscription.
What is Scubbl Pro?
Scubbl Pro is an offer for clubs, dive centers, instructors, and professionals who want to strengthen their presence in the Scubbl ecosystem.
The offer may allow an organization to present itself, improve visibility, and access features dedicated to professionals.
Do I need to create an account to use Scubbl?
Some features may be accessible without an account.
Creating an account is still necessary to fully enjoy the app, especially to manage your profile, save activities, publish content, interact with the community, or access certain personalized features.
Is dive site information verified?
Scubbl does its best to provide useful, consistent, and regularly improved information.
Data may come from public sources, community contributions, technical processing, or internal editorial work. It may therefore be incomplete, imprecise, or change over time.
Before any dive, it is essential to check real conditions, local regulations, weather, your level, your equipment, and the instructions of supervising professionals.
Is marine species information reliable?
Scubbl uses different sources and verification processes to enrich information about marine species.
Despite this work, some data may contain errors or need updating. Users can help improve information quality by reporting an error or suggesting a correction when the feature is available.
Can I contribute to improving the data?
Yes. Scubbl partly relies on feedback and contributions from the community.
You can report an error, suggest a correction, or contribute to improving available information when the corresponding features are available in the app.
Can I publish content on Scubbl?
Yes. Users can publish certain content in the app, such as activities, photos, observations, comments, or diving-related information.
Published content must comply with the service rules, third-party rights, people’s privacy, and the marine environment.
How do I report content or a problem?
You can use the report buttons available in the app when the relevant content allows it.
You can also contact support from the app:
- Settings > User feedback
- Settings > Contact support
For an email request:
How do I manage or cancel my subscription?
Subscriptions purchased through the App Store or Google Play generally need to be managed directly from your Apple or Google account.
There you can view your subscription, change your payment method, cancel renewal, or access your purchase history.
Scubbl cannot always directly cancel a subscription managed by a third-party platform.
How do I delete my account?
To delete your account or learn more about the process, please visit the dedicated account deletion page.
How do I contact Scubbl?
To contact Scubbl, choose the right support channel, or send a request related to your personal data, please visit the Contact page.
Does Scubbl replace a club, an instructor, or training?
No. Scubbl is a tool for information, discovery, preparation, and sharing around diving.
The app does not replace certified training, professional supervision, instructions from a club or instructor, or evaluation of real conditions before a dive.